Effective Date: 2025 /12/01

PlantsGCC values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you interact with our website, make purchases, or contact our support team.

We collect information such as name, contact number, email address, delivery location, and payment details solely for order processing, customer communication, and service improvement. We do not sell, trade, or share this information with third parties for marketing purposes.

Analytics tools may be used to track website performance including page visits, device type, and browsing patterns — this helps us improve user experience. Cookies may be used for seamless browsing, but customers may disable cookies through browser settings if preferred.

Payment information is encrypted and processed securely through licensed payment gateways. PlantsGCC does not store full card details and will never request sensitive information through unofficial channels. Customer support communications, including chat and email, may be recorded for training and service quality improvement.

Customers may request data removal or information update at any time. We follow appropriate digital security practices to prevent data misuse, unauthorized access, or disclosure. However, no system is completely risk-free, and users share information at their discretion.